Scale customer support
with AI.
RAGRAG (Retrieval-Augmented Generation) is an architecture where a large language model retrieves relevant information from external data sources via vector search before generating an answer, then responds with that context. The goal is to reduce hallucinations and improve accuracy with up-to-date or domain-specific knowledge.-powered AI support assistant trained on your data. Runs 24/7 on the web or WhatsApp, reduces cost, and boosts speed by 10x.
Privacy-first, only your dataset
Zero latency • Live WebSocket
Support OS
Customer support, automated
Transformation
Move from chaos to clarity
Traditional support workflows are slow, error-prone, and expensive. Switch to a modern, scalable, intelligent setup with Daribase.
Manual support workflows
Slow response times
Customers wait hours, sometimes days, for an email reply.
Inconsistent answers
Different agents answer the same question differently, sometimes incorrectly.
High operational cost
Running 24/7 coverage with shifts is expensive.
Capacity limits
One person can’t respond to 100 customers at once.
AI-powered automation
Instant replies (<1s)
AI answers in seconds without making customers wait.
100% consistency (RAG)
Sticks to your documents only. No hallucinations.
Automatic scaling
Serve 1 or 1,000 customers simultaneously with zero wait.
Satisfaction-focused
Smoothly hands off to live support when a human is needed.
Features
A powerful AI support systemwith modern infrastructure.
Real-time replies
WebSocket-powered zero latency responses the moment customers type.
Fully modular
Extend any module with the Starter Kit.
RAG-based memory
Add PDFs or your site; AI works only with your data.
Multi-channel chat
Web widget, WhatsApp, and in-app chat.
Real-time dashboard
Track coverage, satisfaction, and SLA KPIs.
API + script integration
Next.js, Shopify, WordPress — one-line script.
Role-based access
Token security with admin-level controls.
AI auto summary
Summarizes long conversations for managers.
Omnichannel Support
Where your customers are
Daribase connects with your favorite messaging platforms. Respond to everyone from a single dashboard.
Official Business API integration for global reach.
Automate DMs and stories to boost engagement.
Manage marketplace Q&A with AI-powered speed.
Coming soon: Handle support tickets effortlessly.
No website required
Start instantly witha ready support link
No website? No problem. The system generates a ready support link automatically. Share it anywhere and visitors can chat instantly.
- No website needed, no setup required
- Share the link via WhatsApp, Instagram bio, and email
- Customers start a chat with one tap
- All conversations are collected in one panel
“I didn’t have a website, added the link to my Instagram bio, and customers started chatting right away.”
Shareable support link
Ready to use
Go live in minutes with zero fuss
Skip complex integrations. Create a fully customized AI assistant in 4 simple steps with Daribase.
Upload your data
Drag and drop PDFs, Word/TXT files, or your website link. Daribase analyzes instantly and builds vector memory.
Configure the model
Pick a personality that matches your brand. Train your AI assistant with one click — no code required.
Embed on your site
Paste the one-line JavaScript snippet into your site. No website? Use your shareable link.
Analyze & grow
Track conversations in the dashboard. See what customers ask, bot performance, and satisfaction.
Response time: 0.4s
See the system,
feel the power.
See how simple the admin panel is and how smart the AI feels. No complex settings, just results.
Admin panel (Dashboard)
Manage all chats from one screen, intervene instantly.
RAG memory test
Test how your uploaded data gets answered.
Automation flow
Watch how AI greets and routes customers.