Daribase v2.0 Features

All the modern power your business needs
in one place

Built to boost satisfaction, reduce operational load, and multiply sales. Stop wasting time on legacy tools.

SMART MEMORY (RAG)

AI that speaks with your data

Generic bots give generic answers. Daribase reads your PDFs, Word files, or site content and replies only from those sources. It never hallucinates.

  • PDF, DOCX, and TXT support
  • Website crawling
  • Automatic data sync
  • Show sources in replies
REAL-TIME COMMUNICATION

Realtime chat at WhatsApp speed

Customers hate waiting. With Supabase, messages deliver in <100ms. No refresh needed. Live typing indicators included.

  • WebSocket-based zero latency
  • Live typing indicators
  • Reconnect protection
HYBRID SUPPORT

Human + AI collaboration (Human handoff)

AI cannot solve everything. For complex cases or on request, it hands the chat to your team in the admin panel. AI goes quiet when you take over.

  • Take over with one click
  • Instant admin panel notifications
  • Conversation summary (AI Summary)
  • Seamless handoff for customers
AI Bot
Live support
1

No website required

Start instantly witha ready support link

No website? No problem. The system generates a ready support link automatically. Share it anywhere and visitors can chat instantly.

  • No website needed, no setup required
  • Share the link via WhatsApp, Instagram bio, and email
  • Customers start a chat with one tap
  • All conversations are collected in one panel

“I didn’t have a website, added the link to my Instagram bio, and customers started chatting right away.”

Shareable support link

Ready to use

Share your link
support.yourlink.com/help
WhatsAppInstagram BioEmailSMS
Visitors start a chat with one tap.

There is more

We thought through every detail you might need while using the system. A complete support experience.

70+ language support

Automatically detects your customer's language and replies in it with Google Gemini.

Easy integration

Manage everything from one panel with Instagram, WhatsApp, Trendyol, and Zendesk integrations.

Detailed analytics

See which questions are asked and your resolution success rate in one report.

Mobile-friendly

Both widget and admin panel work flawlessly on mobile.

Enterprise security

Your data is protected with end-to-end encryption and strict access controls.

Customizable

Tune widget colors, logo, and tone to match your brand.

Features | Daribase - AI Support Platform All Features | Daribase