Quick Start
Complete the initial setup
Daribase setup has three core parts: workspace setup, knowledge base, and widget launch. Follow the steps below to go live in about 10 minutes.
1. Create your workspace
Your workspace is the main operating area for your team. This is where you define your brand name, support tone, and team members.
- Invite team members and assign roles.
- Enable your support channels such as the web widget.
- Set the basic brand settings for the widget appearance.
2. Add your knowledge base
We want the AI to speak only with your data. Add your documents and website pages here.
- Upload PDF and TXT files.
- Add your site pages with web crawling.
3. Set up the widget
The Daribase widget can be activated in seconds by adding a single script tag to your website.
Include the script code
Paste the code below just before the closing <body> tag on your website.
<script
src="https://cdn.daribase.com/embed.js"data-workspace-id="YOUR_WORKSPACE_ID"async></script>Replace the workspace ID
Replace YOUR_WORKSPACE_ID in the snippet with your actual ID from the dashboard settings.
Technical note
The Daribase script loads asynchronously, so it does not block your page load. Once loaded, the widget appears automatically in the bottom-right corner.
Direct sharing link
If you do not have a website or want to share your AI assistant directly, Daribase provides a dedicated chat page for your workspace.
Shareable URL
https://cdn.daribase.com/c/YOUR_WORKSPACE_ID* You can use this link in social posts, email signatures, or SMS notifications so customers can talk directly with your AI assistant.
4. Launch and test
After publishing the widget, start a test conversation. Check whether the AI is producing correct output using your crawled pages and knowledge base data.
If everything looks good, your support team is ready to go live.