About Us
With Daribase, we're redesigning support from the ground up.
Built on the AI Support Pro infrastructure, Daribase was created to speed up support operations, reduce costs, and help teams focus on real problems. The system is built on modern RAGRAG (Retrieval-Augmented Generation) is an approach where the model retrieves relevant sources before generating an answer and grounds responses in that context. architecture and instant data synchronization.
Mission
Save time for support teams
By automating 80% of repetitive questions, we enable support teams to focus on more strategic work and personalized customer experiences.
Vision
24/7 smart support for every brand
We deliver a GDPR-compliant, globally scalable AI infrastructure that can be set up in seconds for everyone from small teams to enterprises.
Approach
Vector Data, Perfect Answers
With RAG (Retrieval-Augmented Generation) architecture, AI chunks and vector-indexes your data, ensuring reliable responses derived only from your sources.
System Architecture
End-to-end technology stack
Daribase leverages a modern cloud-native architecture to provide high availability and ultra-low latency.
Modern Frontend
Next.js 16+, React Server Components, and Turbopack optimized fast and SEO-friendly interface.
Real-time Communication
Messages delivered with <100ms latency via Supabase Realtime and WebSocket layer.
Reliable Data
Your data is isolated at the workspace level using PostgreSQL, pgvector, and Row-Level Security (RLS).
Advanced AI
We blend world-leading AI models with your data using RAG architecture.
Platform components
A true end-to-end solution
Daribase delivers a complete support experience with the widget, admin panel, and advanced automation layers.
High-Performance Widget
A lightweight widget added via `embed.js` that uses Shadow DOM to run without conflicts and loads instantly.
Centralized Admin Panel
Manage all channels (Web, WhatsApp) via a single dashboard with advanced filtering and real-time monitoring.
RAG & Vector Indexing
We chunk and index your documents and site with `pgvector`; AI generates answers only from verified data.
Smart Web Crawling
Our recursive crawler automatically scans your site, processing updates into AI memory in real-time.
Supabase Infrastructure
Powered by Supabase for messaging and database layers, guaranteeing 99.9% uptime and instant notifications.
Enterprise Ready
Optimized for corporate needs with RBAC (Role-Based Access Control), logging, and multi-tenant architecture.
Our Tech Stack
We leverage industry-leading technologies to ensure world-class performance and security.
Google Gemini is currently active for AI. OpenAI and xAI Grok integrations are coming soon.
Next.js
Frontend Framework
Supabase
Backend & Realtime
Google Gemini
AI Infrastructure
OpenAI
AI Infrastructure
xAI Grok
AI Infrastructure
Technology
Modern, secure, scalable
Built with Next.js App Router, Supabase (Postgres + Realtime), and AI SDKs. Scalable to handle millions of messages.
Quick Start
Setup and Onboarding
Launch your AI assistant quickly with one-line integration, brand voice settings, and first-training steps.
Open setup guide →